1.1 All payments are processed and received via buycraft.
1.2 You will receive what you payed for when the payment comes trough.
1.3 This can take up to 10-15 minutes, if your rank still does not show in the game after 10-15 minutes, please contact us. Please do not contact Mojang about concerns on payments, they have nothing to do with the payments to The RecallGaming Multiplayer.
Our Refund Policy:
2.1 Since the items and ranks you receive when purchasing are Digital Intangible Items, there is a strict no refund policy.
2.2 Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted.
2.3 This accounts even if you were banned, muted or the server goes offline.
2.4 Executing a chargeback/dispute will get your account banned from our server automatically.
2.5 You can not transfer your rank / items / perks to another server.
3.1 We require personal information to prevent fraud or abuse of our systems. Your details will never be given or sold to any company or organization outside from RecallGaming Multiplayer without prior notification, we strive to keep this information as safe as possible.
3.2 You will not receive any spam emails or similar, we may contact you in case we notice issues with your payment.